Effective Date: 31-Jul-2023
Sweet Retreat values and respects the privacy rights of our users. This Privacy Policy outlines our practices regarding the collection, storage, protection, and use of user data. It ensures compliance with international data protection regulations, notably the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By using and accessing the services provided by Sweet Retreat, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to any aspect of it, please do not continue to use our services.
Collection and Use of User Data
Types of Data Collected
Sweet Retreat may collect different types of user data, including but not limited to:
- Personal Information: Such as your name, email address, phone number, and other information you provide voluntarily when registering for an account or making a purchase.
- Browsing Information: Such as your IP address, device information, browser type, pages visited, referring URLs, and other similar data collected through cookies and analytics services. This data is collected for statistical purposes and to enhance overall user experience.
- Payment Information: Sweet Retreat may collect necessary payment details, including billing address and credit card information when you make a purchase.
Use of User Data
Sweet Retreat primarily uses user data for the following purposes:
- To process transactions and deliver products or services you have requested.
- To send transactional communications, such as order confirmations and shipping updates.
- To provide customer support and respond to queries or inquiries.
- To personalize your experience and improve our services.
- To comply with legal obligations and enforce our terms and policies.
User Rights
Accessing and Managing Data
Sweet Retreat acknowledges your rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data collected about you and receive a copy of the information held. Please note that additional verification steps may be required to protect your privacy.
- Right to Correction: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
- Right to Deletion: You can request to have your personal data deleted from our systems unless we have a legal obligation or legitimate grounds for retaining it.
- Right to Object to Processing: You have the right to object to or restrict the processing of your personal data, subject to applicable laws and regulations.
To exercise any of these rights, please Contact Us using the contact details provided at the end of this Privacy Policy.
Data Retention
Sweet Retreat retains user data only for as long as reasonably necessary to fulfill the purposes for which it was collected and to comply with legal requirements. Once your data is no longer needed, it will be securely deleted.
Data Protection and Security Measures
Sweet Retreat is committed to implementing appropriate technical and organizational measures to protect user data against unauthorized access, alteration, disclosure, or destruction. We follow industry-standard practices and regularly review our security procedures to ensure your data is safeguarded.
Third-Party Data Sharing
Sweet Retreat may share specific user data in limited circumstances with trusted third-party service providers to support our operations. These third parties act on our behalf and are obliged to process data solely under our instructions and in compliance with this Privacy Policy.
We partner with Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to track and analyze user interactions with our website. The generated information (including your IP address) is transmitted to and stored by Google, subject to their privacy policies.
Updates to this Privacy Policy
Sweet Retreat reserves the right to make changes to this Privacy Policy from time to time. We encourage you to review it periodically. Whenever significant changes are made, we will notify you by email or by posting the updated policy on our website.
Thank you for trusting Sweet Retreat with your personal information. If you have any questions or concerns regarding our Privacy Policy and data practices, please contact us at:
Sweet Retreat
Email: [email protected]
Address: Privacy Policy